1 month returns. It’s as easy as that.
At La Vera Kids we want you to love your purchase just as much as we do. Shopping at La Vera Kids should be your most fabulous online shopping experience!
What is the return policy
- Please contact us within 30 days by sending us an email at firstname.lastname@example.org;
- Item(s) need to be returned within 14 days of notification;
- Item(s) must be unworn and unused with the original tags and packaging still attached.
What are my options?
Once your return has been received at our office, you will receive an email confirmation with details on how to easily use your credit note which NEVER expires.
Once your return has been received at our office, your refund will be processed within 1 – 3 business days (Please also allow 2 – 7 business days for Australia Post to return your parcel to our office).
Once processed, your financial institution can take 2 – 5 business days to process the funds back to your account.
Can I return a sale item?
Yes of course! We will happily accept sale items for return as long as they meet our return policy. We issue a credit note or immediate exchange of goods for sale items.
Yes we are happy to exchange like for like products of course if the size or colour isn’t quite right!