Bundle Of The Month - Boy
Shoes features:
- Shoes are made from a structured fabric, for stability and practicality
- Crystals glued with “Non toxic glue” and totally safe for baby
- Crystals cover the sole and front button for an elegant finish
Pacifier features:
- Your babies LETTER in gold metallic font on a white background
- Gold and clear rhinestone detailing for a luxurious finish
- 100% BPA and PVC Free
- One size fits all 3+ months
This is a LIMITED TIME OFFER!
Free Shipping in Australia +$80 spend
AUSTRALIA
FREE SHIPPING ON ORDERS OVER $80 VIA STANDARD POST ($10 for all orders under $80):
Processing time
Non personalised items - We will ship your order within 1-3 business days.
Personalised items - We will ship your order within 1-2 weeks.
Expect delivery after this time to take:
2 - 7 business days (Monday to Friday)
EXPRESS SHIPPING – $15 FLAT RATE FOR ALL ORDERS:
Processing time
Non personalised items - We will ship your order within 1-3 business days.
Personalised items - We will ship your order within 1-2 weeks.
Expect delivery after this time to take:
1-3 business days (Monday to Friday)
All purchases are shipped express from Adelaide with Australia Post. This means next day delivery for the majority* of customers. (To check if you fall in Australia Post’s Next Day Business Delivery Network, click here.)
BEST DELIVERY ADDRESS:
Deliveries can be made to either your home or work place, please nominate an address where someone will most likely be present, however you may also nominate to have the parcel sent to your PO BOX. If you’re not home when it arrives, a notice will be left at your address notifying you of alternate delivery or pick-up from your local post office.
* Please note - if you order non personalised and personalised items in the same order, we will send them together.
INTERNATIONAL
FREE WORLD-WIDE SHIPPING ON ORDERS OVER $200 VIA STANDARD POST ($25 for all orders under $200:
Processing time
Non personalised items - We will ship your order within 1-3 business days.
Personalised items - We will ship your order within 1-2 weeks.
Expect delivery after this time to take anywhere between:
10 - 30 business days (Monday to Friday) depending where you live.
EXPRESS SHIPPING – $49 FLAT RATE FOR ALL ORDERS:
Processing time
Non personalised items - We will ship your order within 1-3 business days.
Personalised items - We will ship your order within 1-2 weeks.
Expect delivery after this time to take:
US 7-14 business days (Monday to Friday)
UK 7-14 business days (Monday to Friday)
Everywhere else 10 – 21 business days (Monday to Friday)
We endeavour to keep our postage costs very low & therefore will wear the cost for any additional shipping charges. We do not cover the cost of tax and duties that may be charged be your country of delivery.
* Please note - if you order non personalised and personalised items in the same order, we will send them together.
1 month returns. It’s as easy as that.
At La Vera Kids we want you to love your purchase just as much as we do. Shopping at La Vera Kids should be your most fabulous online shopping experience!
What is the return policy
- Please contact us within 7 days of receiving your order by sending us an email at customerservice@laverakids.com;
- Item(s) need to be returned within 30 days of notification of receiving your order;
- Item(s) must be unworn and unused with the original tags and packaging still attached.
What are my options?
Credit note
Once your return has been received at our office, you will receive an email confirmation with details on how to easily use your credit note which NEVER expires.
Refund
Once your return has been received at our office, your refund will be processed within 1 – 3 business days (Please also allow 2 – 7 business days for Australia Post to return your parcel to our office).
Once processed, your financial institution can take 2 – 5 business days to process the funds back to your account.
Can I return a sale item?
Yes of course! We will happily accept sale items for return as long as they meet our return policy. We issue a credit note or immediate exchange of goods for sale items (you will need to cover the cost of postage back to you).
Exchange?
Yes we are happy to exchange like for like products of course if the size or colour isn’t quite right!
Refund?
We offer a refund on items that may be faulty. As most of our products are personalised &/or hand-made for you specifically we are unable to issue refunds on these items as they cannot be resold. We appreciate your understanding.
Please note - if you have ordered a PERSONALISED item, unfortunately we will be unable to accept the return as it cannot be resold as we have specifically had the item printed for you with your chosen custom name(s). If your item is faulty, please contact us immediately and we will organise to send you a replacement one once receiving yours back to our office.